Anglian Building Products
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Ripton Windows & Conservatories
3 Crockford Lane, Basingstoke -
Glass Centre (Basingstoke)
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Crestline Systems Ltd
Unit 7B/Cufaude Business Park/Cufaude La, Tadley
Reviews
1 reviews
Ms. Fernando
2019-07-24
Anglian Windows Fitted at 283 Kenilworth Road, Winklebury, Basingstoke, Hampshire, RG23 8JW (Via VIVID Housing)
Dear Sir,
I would be glad of a reply to my query below. Thank you.
Ms. H. Fernando,
283, Kenilworth Road,
Basingstoke,
Hampshire,
RG23 8JW.
From: Hildegarde Fernando <hmfernan@yahoo.co.uk>
To: customer.services@angliangroup.com <customer.services@angliangroup.com>
Sent: Friday, 19 July 2019, 10:43:39 BST
Subject: Anglian Windows Fitted at 283 Kenilworth Road, Winklebury, Basingstoke, Hampshire, RG23 8JW (Via VIVID Housing)
Dear Sir,
Not many months ago, I had new Anglia windows fitted, and also a new back door on the above property.
The workman removed the back chain and hook from the back door, saying I would not need it any more. However, I do not feel at all safe or comfortable without this back chain. To me, the lock appears very frail, and easily accessible. With the dark evenings coming soon, and as I live alone, I would really feel a lot more secure with the chain there.
Is it possible for you to refit the chain on the back door?
The property is due a new front door, sometime in the future also (via VIVID Housing).
I am home most days until about 11.15am, after which I have to leave for work. So an early call would be best.
Yours faithfully,
Ms. H. Fernando,
283 Kenilworth Road,
Winklebury,
Basingstoke,
Hampshire,
RG23 8JW.