Swissmaid UK Ltd

I am currently housebound and use a mobility scooter when inside the house because I can't walk. I decided to hire Swissmaid.co.uk to complete a deep clean of my house, because it was looking very shabby. When their member of staff first visited, she said 'Have you cleaned the house already?' My reply was that I had tidied the house so that their member of staff wouldn't have to move too many items, and that she could do a proper clean, which they promised me would happen. However, I am very disappointed with the service provided. Most of the work quoted was not completed. In my kitchen, everything is within arm's reach, because I can't open the wall cupboards and remove something without losing my balance. What their cleaner did was push everything to the wall and clean the bit in the middle - FOR HEAVEN'S SAKE, I COULD DO THAT, I DON'T NEED TO PAY SWISSMAID A TON OF MONEY TO SEND SOMEONE AROUND FOR THAT! Later, when I was in the shower, my daughter damp-cleaned the skirting boards upstairs and the doors that their cleaner had said she'd cleaned, but hadn't. It took my daughter 10 minutes. What was their cleaner doing? Perhaps she was scrolling on her phone. Clearly their member of staff is not a conscientious cleaner. Swissmaid may pay a very high price for having unmotivated, sloppy members of staff. I had assumed that your cleaner could read. I complained about the standard, and when the cleaner returned, she cleaned the items on the email I had complained about, but nothing else. When I complained a second time, and included the brass rails on the outside of my range cooker, I was told that cleaning cookers was a specialised job. THESE WERE THE HANDLES ON THE OUTSIDE OF THE COOKER THAT NEED A DUST WITH A DAMP CLOTH! I really think I overpaid for a shoddy service. I will never use your service again, and I certainly won't recommend your company to anyone.